FAQs
Below are frequently asked questions to help you prepare for our services, or while shopping online. If you have any other questions, please contact our front desk.
SERVICES
Come to your appointment with a clean face, free of makeup if possible. Avoid exfoliating 48 hours before your treatment and discontinue use of active skincare ingredients (like retinol or acids) 3–5 days prior, unless otherwise directed.
Avoid exfoliating, using retinoids, or tanning for at least 3–5 days beforehand. Hair should be at least 1/4 inch long for effective removal. Let your technician know if you're using any prescription skincare or medications.
We offer customized facials depending on the severity of your acne:
- Grade 2–3 75 min Custom Facial– Targets congestion, inflammation, and early breakouts.
- Grade 3–5 90 min Custom Facial – A more intensive treatment to deeply cleanse, reduce active inflammation, and promote healing. These treatments focus on clearing and soothing the skin over time for visible results.
All Custom Facials will be tailored to the client. For pregnant clients we will use gentle, non-invasive products and techniques free of retinoids, harsh acids, and electrical modalities. Let us know if you’re expecting so we can tailor the treatment safely.
Dermaplaning removes dead skin cells and fine peach fuzz for smoother, brighter skin and improved product absorption.
It’s ideal for most skin types (except active acne) and great before events or makeup application.
Results typically last 3–4 weeks. You’ll leave with glowing, ultra-smooth skin. Mild redness may occur, but there’s no downtime.
We use the Environ Cool Peel System, a gentle yet effective approach to improve texture, acne, pigmentation, and signs of aging with minimal to no downtime. You may experience light flaking or mild redness post-treatment.
Wait at least 10–14 days after injectables to allow everything to settle properly and avoid unnecessary pressure or manipulation of the area.
Yes, mild redness or sensitivity is completely normal and typically subsides within 24–48 hours depending on your skin type and the treatment received.
We recommend avoiding direct sun exposure for at least 48–72 hours post-treatment. Always wear SPF to protect your skin and maintain results.
Results gradually fade over 8–10 weeks. To maintain healthy lashes and brows, use a nourishing keratin serum regularly.
Lash Lifts: Avoid wearing eye make-up and take out your contacts if you wear them.
Brow Laminations: If you are currently using retinol, prescription-strength retinoids, AHA's, BHA's or other exfoliants we kindly ask that you discontinue use at least 5–7 days prior to your lamination appointment. These can increase skin sensitivity and can heighten the risk of irritation, over-exfoliation, or even chemical burns during the lamination process.
Avoid water, steam, and makeup on the treated area for 48 hours. Brush daily and apply a keratin serum to keep hairs healthy and styled.
Typically 3–4 weeks, depending on your hair growth cycle and skincare routine.
We use a combination of tweezing, waxing, and trimming to create a customized, flattering shape tailored to your face.
Yes, our lash lifts, laminations, and tints are generally safe during pregnancy. However, results may vary due to hormonal changes.
We recommend removing your contacts during lash lift or tint treatments to avoid any irritation or discomfort.
We recommend starting your skincare plan at least 6 months before your wedding. This allows time to address concerns, build a routine, and plan treatments for radiant, picture-perfect skin.